Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: Name, email, password (hashed).
• Property & Tenant Data: Property names, addresses; tenant names, emails, phone numbers; lease dates.
• Appliance Records: Brand, model, serial number, purchase date, price.
• Maintenance & Notifications: Request details, statuses, timestamps, uploaded documents.

Automatically Collected Information

• Usage Data: Pages visited, features used, timestamps, IP addresses, device/browser info.
• Cookies & Similar Technologies: Session cookies; optional analytics cookies.

2. How We Use Your Information

• To provide, maintain, and improve the Service (e.g., rent reminders, lease tracking).
• To communicate with you (e.g., account notifications, support).
• To analyze usage and trends for product development.
• To comply with legal obligations.

3. How We Share Your Information

• Service Providers: Third-party vendors (e.g., SMTP provider).
• Legal Requirements: If required by law or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell personal data to third parties.

4. Data Retention

We retain personal information as long as your account is active or as needed to provide the Service. You may request deletion of your account and data; we will securely remove it unless retention is required by law.

5. Data Security

We implement reasonable technical and organizational measures (encryption, access controls) to protect your information. However, no system is completely secure—use strong passwords and notify us of any suspected breach.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access or obtain a copy of your data.
• Correct inaccurate or incomplete information.
• Delete your personal data.
• Object to or restrict processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@proplev.com.

7. Children’s Privacy

The Service is not directed to children under 18. We do not knowingly collect personal data from minors. If we learn we have inadvertently done so, we will delete that information.

8. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing information.

9. Changes to This Policy

We may update this Privacy Policy. We’ll post the revised version with a new “Last updated” date and, if significant, notify you by email or in-app notification.

10. Contact

For privacy questions or requests, email privacy@proplev.com or write to: